Terms for building.

MASAKA provides hosted browser sessions, automation APIs, live preview and control, profiles, credential tools, and related digital software services. Service access is delivered after your account or payment is confirmed. You must be at least 18, provide accurate account information, and protect your account, API keys, and connected credentials.

You are responsible for the instructions, websites, data, and accounts used through your workspace. Do not use MASAKA to compromise systems, bypass access controls, distribute malware, conduct fraud, violate applicable law, or infringe the rights of others. You must have permission to access every account and website you use through the Service.

You retain ownership of content and data you submit. You grant MASAKA the limited permission needed to store, transmit, process, and display that data to operate the service for you.

Current prices are published on our Pricing page and shown again before purchase. Browser runtime is billed by the second after a browser becomes ready. Failed startup is not charged.

Starter, Pro, and Max are monthly subscriptions at $19, $49, and $99. They automatically renew at the displayed price until canceled. By subscribing, you authorize the recurring charge for each monthly billing period. Booster Credit is a one-time purchase, defaults to $19, and may be customized from $10 to $100 in self-service checkout. It does not renew. Applicable taxes and the final total are shown at checkout.

Payments, card data, receipts, and eligible tax handling are processed by Waffo Pancake. Complete card details do not pass through or remain on MASAKA servers.

You may cancel a subscription online at any time from Dashboard → Billing. Cancellation stops future renewal charges and takes effect at the end of the current paid billing period; service and remaining credit continue until then. Canceling a subscription does not reverse a completed payment.

Subscription refunds. A first Starter, Pro, or Max subscription payment is eligible for a full refund when requested within 7 calendar days and no more than 10% of the credit included with that payment has been consumed. Renewal charges are non-refundable after a new billing period begins, except for duplicate charges, confirmed billing errors, a MASAKA service outage lasting more than 72 continuous hours, rights required by applicable law, or another written exception approved by MASAKA.

Credit purchase refunds. A Booster Credit purchase is eligible for a full refund when requested within 7 calendar days and no more than 10% of its credit has been consumed. Partial refunds are considered only for duplicate charges, confirmed billing errors, applicable legal rights, or another written exception approved by MASAKA.

How to request a refund. Email masaka-ai-sup@outlook.com from your account email within the applicable period, with your transaction ID and reason for the request. Never send passwords, full payment-card details, API keys, or saved credentials. We aim to acknowledge requests within 2 business days and decide complete requests within 5 business days.

Approved refunds are returned to the original payment method through Waffo Pancake. After approval, the payment provider or bank normally posts the refund within 5–10 business days. We remove the corresponding service credit when a refund succeeds. This policy does not limit non-waivable consumer rights.

We may improve, replace, or discontinue features and may suspend access when needed to protect MASAKA, its users, or connected services. We aim to preserve your ability to export or delete data when reasonably possible.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” MASAKA DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR SUITABLE FOR A PARTICULAR WEBSITE OR TASK.

Browser automation can be affected by third-party websites, network conditions, authentication challenges, and changes outside MASAKA’s control. You must review important actions and outputs before relying on them.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MASAKA WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR SERVICE INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICE.

MASAKA’s aggregate liability for all claims relating to the Service will not exceed the amount you paid to MASAKA during the 12 months before the event giving rise to the claim. These limitations do not apply where liability cannot legally be limited, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where applicable law so requires.

You may stop using MASAKA at any time. We may restrict or terminate access for material misuse, unpaid charges, security risk, or repeated violation of these terms. Provisions concerning payments, ownership, disclaimers, liability, and responsibility survive termination where applicable.

For service, billing, cancellation, refund, or account questions, email masaka-ai-sup@outlook.com. For non-sensitive community questions, join the official MASAKA Discord or visit the MASAKA GitHub organization. We aim to respond within 2 business days.